Uncrowd
About Uncrowd
The ground-breaking customer analytics platform Uncrowd’s Friction/Reward Indexing™ (FRi™) answers retail's most fundamental question 'Why do customers choose retailer x over retailer y?' In the era of total and easy access to competing choices, knowing where they stand among those choices is a retailer’s number one priority. With Uncrowd FRi™ retailers can: Win more shopper missions as the preferred option Identify safe opportunities to reduce costs Operationally and strategically optimise effort Most retailers unlock at least $1m additional operating profit using FRi. Value Proposition Knowing why a shopper will choose you over a rival is priceless. Uncrowd’s FRi™ analytics platform with integrated AI and ML provides unparalleled insights into shopper preference, behaviours and likelihood to buy; actionable-insights that make shopping easier, reduce friction, increase reward, slash churn, optimize budgets and reduce costs while optimizing customer acquisition spend and CX budgets in general This is a 100x solution to a holy grail problem. Win more shopper missions with Uncrowd The world’s leading experts on friction versus reward. Our FRi™ platform reveals customer truths "You need to know your Friction/Reward Index™. It tells you how to win more shopper missions, more often. It’s better than NPS and more accurate than C-Sat." Richard & Rocky, Uncrowd Founders.
Company Metrics
- Employees: 11-50
- Monthly Visits: None
- Tech Stack: None active products
Financial Information
- Estimated Revenue: $1M to $10M
- Total Funding: 3500000 GBP
- Last Funding: 3000000 GBP (Venture - Series Unknown)
- Funding Status:
Technology Stack
Uncrowd actively uses None products in their tech stack.
Market Presence
Industries: Analytics, Business Intelligence, Machine Learning, Retail, SaaS
Headquarters: Oxford, Oxfordshire, United Kingdom
Leadership
- Richard Hammond - CEO & Founder LinkedIn
Employees
- Chris Heap - Chief Growth Officer (LinkedIn)
- Rocky Howard - CPO & Founder at Uncrowd (LinkedIn)