Privacy Policy

Last updated date: 10 Oct, 2023

1. Introduction

Mind Ahead LLC, doing business as ConnectFlux ("ConnectFlux," "we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ConnectFlux.ai (the "Website") and use our services. Please read this Privacy Policy carefully. By using our services and the Website, you consent to the data practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our services or the Website.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: We collect personally identifiable information that you provide to us, such as your name, email address, and other contact information, when you register for an account, subscribe to our services, or otherwise communicate with us.
• Billing Information: When you sign up for a subscription or make a one-time purchase, we collect your payment information, such as your credit card number, expiration date, and billing address.
• Usage Data: We collect information about your use of our services, such as the searches you conduct, the data you access, and the features you use.
• Device and Technical Information: We collect information about the devices you use to access our services, such as the device model, operating system, browser type, and IP address. We also collect information about your internet connection, including your ISP and general location information.
• Cookies and Tracking Technologies: We use various tracking technologies, such as cookies, web beacons, and pixel tags, to collect information about your use of our services, your browsing history, and your interaction with our marketing materials, including our email newsletters and online advertisements.
• AI Model Interaction Data: When you engage with features on our platform that utilize artificial intelligence models, such as chatbots or recommendation systems, your prompts and interactions with these AI models may be sent to AI model providers, primarily OpenAI but potentially others. These prompts are not used to personally identify you and are not used for training AI models.

3. How We Use Your Information

We use the information we collect from and about you for various purposes, including:

• To provide and maintain our services, including processing your transactions, granting you access to our database, and providing customer support.
• To improve, personalize, and expand our services, by understanding how you use our services, and tailoring our offerings to better meet your needs and preferences.
• To communicate with you, such as sending you service-related announcements, newsletters, promotional offers, and other marketing materials that may be of interest to you.
• To monitor and analyze usage and trends, in order to improve the functionality and user experience of our services, as well as to develop new features and services.
• To ensure the security and integrity of our services, by detecting and preventing fraud, unauthorized access, and other security incidents.
• To enforce our Terms of Service and other agreements, and to comply with applicable laws and regulations.
• For any other purpose with your consent.
• AI Model Enhancement: We use the AI Model Interaction Data to provide you with responses or recommendations. While these prompts are shared with our AI model providers to generate responses, they are not used by these providers to train or improve their AI models. Unless explicitly agreed upon. Any changes to this policy will be notified to our users via email.

Google Data and Its Use

When you connect your Google account with ConnectFlux, depending on the permissions you grant, we may access certain Google data as specified by the scopes we request:

• Send Email Scope: This scope allows ConnectFlux to send emails on your behalf. We use this permission to enable certain features within our services that may require sending emails, like notifications or updates. We do not read your email content or use it for any other purposes.
• Gmail Settings Basic Scope: This scope allows ConnectFlux to send emails via your connected email aliases. We utilize this to ensure that when our services send an email on your behalf, it appears from the alias you prefer. We do not change, delete, or access any other settings or data from your Gmail account.

We strictly use this Google data for the described functionalities and ensure it is protected and confidential. We do not share this data with any third-party entities, unless explicitly required for the function of the service or by law.

ConnectFlux's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform various functions on our behalf, such as payment processing, customer support, email delivery, hosting, and analytics services. These service providers have access to your information only to the extent necessary to perform their functions and are required to protect the confidentiality and security of your information.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity as part of the transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) investigate or prevent fraud or other illegal activities, or (iv) protect the personal safety of our users or the public.
• With Your Consent: We may share your information with third parties for other purposes with your express consent.

Please note that we may not share aggregated, anonymized, or de-identified information with third parties for marketing, research, or other purposes without explicit permission from the user. This information cannot be used to identify you individually.

5. Your Choices and Control Over Your Information

You have certain choices and control over your information, including:

• Account Information: You can review, update, or delete your account information at any time by logging into your account and accessing your account settings. If you choose to delete your account, please note that some information may remain in our records for a certain period due to legal, regulatory, or technical requirements.
• Email Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in each email. Please note that you may still receive service-related communications from us, such as account notifications and billing information, even if you opt-out of promotional emails.
• Cookies and Tracking Technologies: You can usually adjust your browser settings to block or delete cookies and other tracking technologies. However, please note that doing so may affect the functionality and user experience of our services.

6. Data Security

We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, and destruction. These measures include secure servers, firewalls, encryption, and access controls. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

In the event of a data breach that affects your information, we will notify you and the relevant authorities, as required by applicable law.

7. Data Retention

We retain your information for as long as necessary to provide our services to you, to fulfill the purposes described in this Privacy Policy, or as required by applicable laws and regulations. When we no longer need your information for these purposes, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

8. Third-Party Websites and Services

Our services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you may visit or interact with through our services.

Please note that this Privacy Policy does not apply to information collected by third parties, including through their websites, products, or services, even if they are accessible through our services.

9. International Data Transfers

ConnectFlux is based in the United States, and your information may be processed, stored, and transferred to, or accessed from, the United States and other countries, which may have different data protection laws than your country of residence. By using our services or providing us with your information, you consent to the transfer of your information to the United States and other countries for processing in accordance with this Privacy Policy.

If you are located in the European Union or other regions with laws governing data collection and use, you acknowledge and agree that we may transfer your information, including personal information, to countries outside of your own country, including the United States, as described in this Privacy Policy. Please note that we will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at the email address provided on the Website, and we will work with you to address the issue.

11. Your Rights Under GDPR (For European Union Residents)

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR) with respect to your personal information, including:

• The right to access, correct, update, or delete your personal information;
• The right to restrict or object to the processing of your personal information;
• The right to data portability;
• The right to withdraw your consent to the processing of your personal information, if applicable;
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at the email address provided on the Website. We will respond to your request in accordance with applicable laws.

12. California Privacy Rights (For California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) with respect to your personal information, including:

• The right to know what personal information we collect, use, disclose, and sell;
• The right to request the deletion of your personal information;
• The right to opt-out of the sale of your personal information, if applicable;
• The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at the email address provided on the Website. We will respond to your request in accordance with applicable laws.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]. We will make every effort to address your concerns and resolve any issues you may have.