Jacada

Artificial Intelligence, Enterprise Software, Information Technology, Machine Learning, SaaS, Software
Founded in 1990-01-01
Atlanta, Georgia, United States
http://www.jacada.com
For Profit

About Jacada

Software used to automate the manual work done in contact centers -- award winning low code automation platform that brings together robotic process automation, conversational AI and effortless experiences for customers and employees. Our agent assist solutions streamline workflows for contact center agents reducing error rates, handling times and training times. Our intelligent virtual agent solutions boost self-service and customer satisfaction. Using our low code automation platform, citizen developers, without advanced programming skills, are able to rapidly design, build and manage customer journeys that are automated end to end. That means greater business agility and rapid time to value at a lower total cost of ownership for our clients. Jacada operates globally with offices in Atlanta, London, Munich, and Israel.

Company Metrics

  • Employees: 101-250
  • Monthly Visits: 644
  • Tech Stack: 25 active products

Financial Information

  • Estimated Revenue: $10M to $50M
  • Total Funding: 4500000 USD
  • Last Funding: 4500000 USD (Post-IPO Equity)
  • Funding Status: M&A

Technology Stack

Jacada actively uses 25 products in their tech stack.

Market Presence

Industries: Artificial Intelligence, Enterprise Software, Information Technology, Machine Learning, SaaS, Software

Headquarters: Atlanta, Georgia, United States