Frequently Asked Questions

Have questions? We're here to help.

The ConnectFlux outbound and sales and outreach AI assistant helps businesses find and connect with other business professionals faster. It contains over 100 datapoints on 80+ million companies and 250+ million people, including contact data. The assistant can help you automate your entire outreach and sales strategy. From defining the ideal target persona, designing the offer and overall outreach strategy, schedule and write the actual messages considering copywriting best practices, empathy and originality.

Credits are used to limit access to email information on ConnectFlux.ai. Each billing cycle, you will receive a certain number of credits based on your subscription plan. These credits can be used to access email information in our database and export CSV files. Once you've used up your credits for the billing cycle, you will need to wait for the next cycle to receive new credits, or you can upgrade your subscription plan to receive additional credits.

We take data security very seriously at ConnectFlux.ai. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, and destruction. These measures include secure servers, firewalls, encryption, and access controls. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

Yes, you can cancel your subscription or change your plan at any time. To do so, simply log in to your account and access your account settings. From there, you can cancel your subscription or switch to a different plan. Please note that when canceling a subscription, you may still have access to the services until the end of the current billing cycle.

If you would like to exercise your data privacy rights under the GDPR or CCPA, such as the right to access, correct, update, or delete your personal information, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.